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Question 46 Selectable Answer

Reaching strategic goals requires achieving many intermediate goals on the way

A. FALSE
B. TRUE

Answer:
Explanation:
From EBM Guide: In order to progress toward the Strategic Goal, organizations run experiments which involve forming hypotheses that are intended to advance the organization toward their current Intermediate Goal. As they run these experiments and gather results, they use the evidence they obtain to evaluate their goals and determine their next steps to advance toward these goals. Reaching strategic goals requires hypothesis, experimenting, inspecting, and adapting.

Question 47 Selectable Answer

Which of the following KVMs helps gauge customer engagement and happiness with the product?

A. Time-to-Learn
B. Customer Satisfaction
C. Customer or User Satisfaction Gap
D. Ability to Innovate
E. Employee Satisfaction
F. Customer Usage Index

Answer:
Explanation:
Customer Satisfaction: Some form of sentiment analysis to help gauge customer engagement and happiness with the product.

Question 48 Selectable Answer

At Sprint Review, a Product Backlog item is partially completed, what action(s) should be performed with this item?

A. Return it to the Product Backlog
B. Present it in the Sprint Review
C. Include part of it in the increment
D. Continue with it in the next Sprint

Answer:
Explanation:
The Definition of Done creates transparency by providing everyone a shared understanding of what work was completed as part of the Increment. If a Product Backlog item does not meet the Definition of Done, it cannot be released or even presented at the Sprint Review. Instead, it returns to the Product Backlog for future consideration.

Question 49 Selectable Answer

You are a manager at an organization that develops and provides products and services for customers. A Scrum Master has approached you asking for your help. Over the course of several Sprints, his Scrum Team is been distracted by unplanned support requests from other teams causing the team to regularly fail in meeting their Sprint Goals and not delivering Increments.
As a manager, What would you do?

A. Allocate additional people to the team to compensate for the interruptions.
B. Work with the Scrum Team and the other teams to find ways to re-assign the interrupting work to people outside of the Scrum Team.
C. Have the team be more flexible with the Sprint Goals and include a buffer in their Sprint Backlogs for support tickets.
D. Add additional Sprints to the project to compensate for the interruptions.
E. Extend the Sprint time-box to compensate for the interruptions.

Answer:
Explanation:
Encourage the involved teams to openly discuss the issue with each other and collaborate on different solutions to resolve the issue.

Question 50 Selectable Answer

You are a leader in an Agile organization. Next month you will have an important meeting with the C-level and you would like to know more regarding the future product features and goals of a Scrum Team.
What should you do?

A. Attend the Daily Scrums and ask the team to update you on the status of their tasks and goals.
B. Ask a Developer to export the current Product Backlog and send it to you as you may not have access to see it.
C. Ask the Scrum Master to provide this information.
D. Ask the Scrum Team to send you a report of every Sprint Planning.
E. Consult with the Product Owner and ask about the Product Backlog, key features, Product Goal, and potential releases.
F. Attend the Sprint Retrospective and ask the team to update you on the features and goals.

Answer:
Explanation:
The Product Owner is also accountable for effective Product Backlog management. Those wanting to change the Product Backlog can do so by trying to convince the Product Owner. Therefore, the Product Owner is the one with the most knowledge about the Product, market needs, Product Goal, and future of the Product.

Question 51 Selectable Answer

A Developer notifies the Scrum Master that they will need an external specialist to help full-time with some topics for at least four Sprints.
What can be deduced from this?

A. The Team is not cross-functional.
B. The Team is cross-functional.
C. The Team velocity will increase as the specialist will help to get more work done.
D. The Team velocity will not change. External resources cannot be counted for the velocity.

Answer:
Explanation:
Scrum Teams are cross-functional, meaning the members have all the skills necessary to create value for each Sprint without depending on others outside the team. Changes in membership within a Scrum Team will reduce productivity and velocity in the short term.

Question 52 Selectable Answer

What is the positive effect of synchronizing release schedules across multiple teams?

A. None of the answers.
B. Reduce bugs and defects rate.
C. Reduce dependency.
D. Increase productivity.
E. Always deliver the increment on time.
F. Increase the chances of delivery success.

Answer:
Explanation:
Synchronizing release schedules does not guarantee improved productivity, does not increase the frequency of delivery, does not increase productivity, or reduces dependency, nor does it always help deliver the increment on time. Scrum Teams must be as independent as possible. Decreasing dependencies between teams will improve autonomy and localized decision making. When multiple Scrum Teams are working on the same Product they are not required to synchronize schedules, they must produce an integrated increment. To do this, Product Backlog items must be refined to reduce dependencies between teams and the Scrum Team must integrate increments often.

Question 53 Selectable Answer

Who can cancel a Sprint?

A. The Product Owner
B. The Scrum Master
C. Developers
D. The Scrum Team
E. Stakeholders
F. nobody

Answer:
Explanation:
A Sprint could be cancelled if the Sprint Goal becomes obsolete. Only the Product Owner has the authority to cancel the Sprint.

Question 54 Selectable Answer

A Scrum Team has remote team members, after the 15 minute daily Scrum, Developers spend an additional 15-30 minutes every day discussing architectural designs, code designs, code reviews, high priorities bugs, and concerns.
As a Scrum Master, how should you handle this situation?

A. Tell the Developers that they cannot add events or meetings that are not part of the Scrum Framework.
B. Ask the Scrum Team to discuss everything needed in the Daily meetings within 15 minutes. Meetings outside the Scrum Events are not allowed. They are a waste of time.
C. Facilitate such meetings so Developers only spend 15 minutes on the Daily Scrum.
D. Allow the Scrum Team to self-manage and decide for themselves.
E. If needed, inform the Management about such meetings. Try to reduce such meetings as much as possible so the Developers can get more time to develop.

Answer:
Explanation:
The Scrum Master will only act if requested or if they observe that there is a potential problem. Scrum Teams are cross-functional, meaning the members have all the skills necessary to create value each Sprint. They are also self-managing, meaning they internally decide who does what, when, and how. The Daily Scrum is not the only time Developers are allowed to adjust their plan. They often meet throughout the day for more detailed discussions about adapting or re-planning the rest of the Sprint’s work. The Developers are solving complex problems, it is natural that they need to collaborate and make some decisions together. In the initial phases of the Product or new goals, they might need to align a lot on the architecture and designs. If the Developers find benefit in discussing these problems together every day for 30 minutes, that is part of their decision on how to build the Product. If the Scrum Master observes that this may not be a good use of the time or not the right way to address the problems, they can make powerful questions to challenge the reasons for these meetings and think of other alternatives. The Scrum framework, as outlined herein, is immutable. While implementing only parts of Scrum is possible, the result is not Scrum. Scrum exists only in its entirety and functions well as a container for other techniques, methodologies, and practices. On the other side, Scrum can be extended and enhanced as long as the improvements do not break the rules of the Scrum Framework.

Question 55 Selectable Answer

What are the benefits of having a Cross-functional team? Select all the answers that apply.

A. The Team will have reduced external dependencies.
B. The team will have less dependency on individual members.
C. Team members step outside their comfort zone to do their best.
D. Increases the opportunity of delivering value to the users.
E. Team members will promote knowledge sharing.

Answer:
Explanation:
Scrum Teams are cross-functional, meaning the members have all the skills necessary to create value each Sprint. They are also self-managing, meaning they internally decide who does what, when, and how. The Scrum Team is responsible for all product-related activities from stakeholder collaboration, verification, maintenance, operation, experimentation, research and development, and anything else that might be required. They are structured and empowered by the organization to manage their own work. Working in Sprints at a sustainable pace improves the Scrum Team’s focus and consistency. The entire Scrum Team is accountable for creating a valuable, useful Increment every Sprint.
Benefits of having a cross-functional Team are:
1) Team Members step outside their comfort zone to do their best.
2) Less dependency on individual members.
3) Reduces external dependencies.
4) More opportunities for delivering value to the users.
5) Knowledge sharing within the team. Team members will develop and grow their individual skills.

Question 56 Selectable Answer

External stakeholders do not have visibility into the daily progress made by the Scrum Team on a Product that they are very interested in. They are a little worried and anxious.
What is the best way to clarify the concerns to them and the progress made by the Scrum Team?

A. Share the Product Backlog, Product Goal, and ask them to join the next Sprint Retrospective.
B. Share an impediments document.
C. Share a daily status report.
D. Tell them that anxiety is not part of Agile and ask them to join the Daily Scrum for updates.
E. Share a weekly status report.
F. Share the Product Backlog, Product Goal, and ask them to visit the Sprint Review.

Answer:
Explanation:
If Stakeholders show interest in the result of the Product is a great opportunity to involve them to get feedback, by making the necessary artifacts transparent to them and involve them to collaborate in the Sprint Review. The purpose of the Sprint Review is to inspect the outcome of the Sprint and determine future adaptations. The Scrum Team presents the results of their work to key stakeholders and progress toward the Product Goal is discussed. The Daily Scrum is a 15-minute event for the Developers of the Scrum Team. During the Sprint Retrospective, the Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. The Product Backlog is an emergent, ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team. The Product Owner ensures that the Product Backlog is visible, transparent, and clear to all, and shows what the Scrum Team will work on next. The Product Goal describes a future state of the product which can serve as a target for the Scrum Team to plan against. The Product Goal is in the Product Backlog. The rest of the Product Backlog emerges to define “what” will fulfill the Product Goal. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.

Question 57 Selectable Answer

You are an Agile Leader in an organization. One of your Scrum Teams was formed months ago to work on new healthcare software. Members of this team previously worked on a fitness app within your organization. Members of the fitness app teams continually ask the Developers on your team for help with support and bug fixes. The Scrum Master has contacted you because he is concerned about this.
What is the best approach for the team to address unplanned work and interruptions? Select two answers.

A. Dedicate part of the capacity of the Team during the Sprint for such support.
B. Increase the Sprint Length to create more buffer and time to reach the Sprint Goal and resolve such issues for the other Product.
C. Add more Developers to the other teams.
D. Suggest the Scrum Master raise this as an Impediment. Work with the entire Scrum Team to assess the impact and come up with different solutions.
E. Let the Developers self-organize.
F. Work with your Scrum Team to transfer the needed knowledge to another team who can support the request and issues.

Answer:
Explanation:
Encourage the involved teams to openly discuss the issue with each other and collaborate on different solutions to resolve the issue. As a leader, one should support the teams by removing impediments that may hinder their progress. Help them maintain focus and empower the team to resolve their own issues. Leaders should be able to create an environment that would allow teams to remove the impediments as needed. They should also support team members by educating, engaging and encouraging members to invest in themselves, each other and the delivery of value. In this case, you can meet the team to understand the problem, the reason for these requests, for how long they expect to occur, and work with them on options.

Question 58 Selectable Answer

Today is the last day of the Sprint and a Sprint Backlog item has not been started. Who is responsible for completing all the items that were estimated for the Sprint?

A. No one is responsible. The Sprint Backlog is just a forecast.
B. Developers.
C. The Developer assigned to the incomplete Sprint Backlog item is responsible.
D. The Scrum Team.
E. The Product Owner.

Answer:
Explanation:
The entire Scrum Team is accountable for creating a valuable, useful Increment every Sprint. Scrum defines three specific accountabilities within the Scrum Team: the Developers, the Product Owner, and the Scrum Master. Developers are the people in the Scrum Team that are committed to creating any aspect of a usable Increment each Sprint.
During the Sprint:
- No changes are made that would endanger the Sprint Goal;
- Quality does not decrease;
- The Product Backlog is refined as needed; and,
- Scope may be clarified and renegotiated with the Product Owner as more is learned. Therefore, they are not responsible for finishing all the items in the Sprint Backlog, accountable for creating a valuable, useful Increment every Sprint, that is according to the Definition of Done and meeting the Sprint Goal The Sprint Backlog is not a promise, it is a forecast.

Question 59 Selectable Answer

Where is the Product Goal?

A. In the Product Backlog
B. In the Sprint Backlog
C. In the vision and mission of the organization

Answer:
Explanation:
The Product Goal describes a future state of the product which can serve as a target for the Scrum Team to plan against. The Product Goal is in the Product Backlog. The rest of the Product Backlog emerges to define “what” will fulfill the Product Goal.

Question 60 Selectable Answer

How organizations should determine their next steps to advance toward goals?

A. Create a list of deadlines for each goal
B. Follow the release plan
C. Work hard
D. Use the evidence they obtain to evaluate their goals

Answer:
Explanation:
From EBM Guide: In order to progress toward the Strategic Goal, organizations run experiments which involve forming hypotheses that are intended to advance the organization toward their current Intermediate Goal. As they run these experiments and gather results, they use the evidence they obtain to evaluate their goals and determine their next steps to advance toward these goals.

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