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Updated Jan 30, 2026 22 Questions 2 Pages
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Question 1 Selectable Answer
A company has a website that contains a form named Contact Us. Data from completed forms is saved to a shared document. An office administrator periodically reviews the document. The office administrator sends new submissions to another employee who creates contacts or updates existing contacts.
You need to recommend a solution to automate the process.
What should you recommend?

Answer:
Explanation:
Microsoft designed Customer Insights to allow organizations to map, match, merge, and enrich customerbased data from different sources. A classic scenario would be to merge data from customer service software, like Freshdesk, and online sales, such as Shop ware,
into one source for reporting and further data analysis.
Reference: https://msdynamicsworld.com/story/microsoft-dynamics-365-customer-insights-overview
Question 2 Written Answer
HOTSPOT
You are designing a model-driven app that provides marketing, sales, and service operations to a company.
The app must integrate with the following systems and data sources:
• A third-party marketing system for lead generation and website submissions.
• A Microsoft Excel Online file that contains manufacturing data on relevant products.
• A separate Microsoft Dataverse environment.
You need to recommend Power Automate connectors for the app.
Which connections should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


Answer:


Explanation:
Box 1: Custom connector
While Azure Logic Apps, Microsoft Power Automate, and Microsoft Power Apps offer over 325+ connectors to connect to Microsoft and non-Microsoft services, you may want to communicate with services that aren't available as prebuilt connectors.
Box 2: Microsoft Dataverse
The Microsoft Dataverse connector provides several triggers to start your flows and many actions that you can use to create or update data in Dataverse while your flows run. You can use Dataverse actions even if your flows don't use a trigger from the Dataverse connector.
Use the Microsoft Dataverse connector to create cloud flows that start when data changes in Dataverse tables and custom messages.
Question 3 Selectable Answer
You need to provide the IT team and managers with a mobile solution.
How many apps should you recommend?

Answer:
Explanation:
Scenario: IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
Managers need to see all customer dashboards at the top of their menu on their mobile device.
Question 4 Written Answer
HOTSPOT
A company plans to deploy multiple Microsoft Dataverse environments. You are supporting the go-live process.
The company reports the following access issues:
• Users can access account records but cannot read a column m the table.
• A licensed user receives an insufficient permission error when opening leads.
• A licensed user does not appear in the list of users available for security assignment.
You need to resolve the issues.
What should you do? To answer, select the appropriate options in the answer area NOTE: Each correct selection is worth one point.


Answer:


Explanation:
Graphical user interface, text, application, email
Description automatically generated
References: https://docs.microsoft.com/en-us/powerapps/developer/data-platform/field-security-entities
Question 5 Written Answer
DRAG DROP
You are designing data loss policies for a Microsoft Power Platform implementation.
You have the following requirements:
• Solutions that use the HTTP connector must not include any other connectors.
• Prevent the use of the Microsoft Forms connector.
• Allow the use of the Azure DevOps connector.
You need to determine in which data policy group to add each connector.


Answer:


Explanation:
Graphical user interface, text, application
Description automatically generated
Box 1: Business
If you put a connector in the Business group, it can only be used with other connectors from that group in any given app or flow.
Box 2: Non-business
DLP policies enforce rules for which connectors can be used together by classifying connectors as either Business or Non-Business.
Box 3: Blocked
Sometimes you might want to block the usage of certain connectors altogether by classifying them as Blocked.
Data policy group Business blocked
Question 6 Selectable Answer
A company has a list of contacts in a Microsoft Excel file. The company wants to load the contact information into a Power Platform solution.
You need to recommend a data-loading solution.
What should you recommend?

Answer:
Explanation:
Import data that's stored somewhere else into your model-drvien app using the import feature in Power Apps. Every table has required columns that must exist in your input file. It's recommended that you download an Excel template, add your data, and then import the file to your app. The template saves time and effort. Don't add or modify columns in the template to avoid issues during the import.
Note:
Step 1: Download an Excel template
To avoid mapping issue, it's recommended that you use an Excel template that you can download from your app. Once the template is downloaded add your data and then import the file back to your app. Remember don't add or modify columns in the template to avoid issues during the import process. Step 2: Import your data Use the template that you downloaded in the previous step (modified with your data) and import the file to your app.
Reference: https://docs.microsoft.com/en-us/powerapps/user/import-data
Question 7 Selectable Answer
A company uses a third-party cloud-based app to make real-time business decisions. The app has a RESTful API.
You must design a Microsoft Power Platform solution that interacts with the third-party app.
Changes made in the Microsoft Power Platform solution must be reflected in the cloud app.
You need to recommend technologies to integrate the Microsoft Power Platform solution with the cloud app.
Which two technologies should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Answer:
Explanation:
A: To enable Logic Apps, Power Automate, or Power Apps to communicate with the REST or SOAP API, use a custom connector, which is a wrapper around a REST API (Logic Apps also supports SOAP APIs).
C: Custom APIs are a powerful way to connect to any existing API, hosted anywhere, from PowerApps. You do not need a PowerApps Enterprise subscription to register or use a Custom API.
Custom APIs are RESTful endpoints that you can connect to and use from PowerApps. All you’ll need is a Swagger definition file for your endpoint.
Reference:
https://docs.microsoft.com/en-us/power-platform/guidance/architecture/real-world-examples/custom-connector-canvas
https://powerapps.microsoft.com/hr-hr/blog/register-and-use-custom-apis-in-powerapps/
Question 8 Selectable Answer
You need to recommend a solution for creating the initial inspection checklists.
What should you recommend?

Answer:
Explanation:
Scenario: Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new inspection is initiated.
Dataverse for Teams C built on Microsoft Dataverse C provides relational data storage, rich data types, enterprise-grade governance, and one-click solution deployment to the Microsoft Teams app store.
Dataverse for teams table creation has all of the things that are great about Microsoft Lists, without the major downsides.
Reference: https://docs.microsoft.com/en-us/powerapps/teams/create-table
Question 9 Written Answer
HOTSPOT
You are designing a model-driven app for a hospital.
The app will be used to track teams at the hospital including:



You need to recommend the team types to use.
Which team types should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


Answer:


Explanation:
Box 1: Owner team
Owner team: An owner team owns records and has security roles assigned to the team. A user's privileges can come from their individual security roles, those of the teams that they're part of or the ones they inherit. A team has full access rights on the records that the team owns. Team members are added manually to the owner team.
Box 2: Access team
Access team: An access team doesn't own records and doesn't have security roles assigned to the team. The team members have privileges defined by their individual security roles and by roles from the teams they're members of. These members share records with an access team, and the team is granted access rights to the records. Access rights include Read, Write, and Append.
Box 3: Owner team
Question 10 Selectable Answer
You are a Power Apps architect for a company. The IT administrator designs a Power Apps app that is ready to be tested. The company uses application lifecycle management (ALM).
Each version and solution component must be tracked as it is tested.
You need to recommend a strategy to deploy solutions for the user acceptance testing environment.
What should you recommend?

Answer:
Explanation:
Solution Packager is a tool that can unpack a compressed solution file into multiple XML files and other files, so they can be easily managed by a source control system.
Unmanaged solution: An open solution with no restrictions on what can be added, removed, or modified. This is recommended during development of a solution.
C: Managed solution
A completed solution ready to be imported into an organization. Once imported, components can’t be added or removed, although they can optionally allow further customization. This is recommended when development of the solution is complete.
Reference: https://docs.microsoft.com/en-us/power-platform/alm/solution-packager-tool
Question 11 Selectable Answer
A company sells antique books. The company stores data about book locations in an existing system by using the following database fields: Room, Shelf.
The company must import the data from the existing system into a Power Platform solution.
Existing data into must be modified to match the design of the new solution.
You need to recommend a solution to combine the room and shelf fields into a single column during the import process.
Which tool should you recommend?

Answer:
Explanation:
Dataverse includes a web application tool called Import Data Wizard. You use this tool to import data records from one or more comma-separated values (.csv), XML Spreadsheet 2003 (.xml), or text files.
Use transformation mapping to modify data before importing it. For example, split a full name that is contained in the source file into a first name and a last name to match the target columns for a table.
Note:
✑ To implement data import, you typically do the following:
✑ Create a comma-separated values (CSV), XML Spreadsheet 2003 (XMLSS), or text source file.
✑ Create a data map or use an existing data map.
✑ Create a comma-separated values (CSV), XML Spreadsheet 2003 (XMLSS), or text source file.
✑ Create a data map or use an existing data map.
✑ Associate an import file with a data map.
✑ Upload the content from a source file to the associated import file.
✑ Parse the import file.
✑ Transform the parsed data.
✑ Upload the transformed data into the target Dataverse server.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/import-data
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/add-transformation-mappings-import
Question 12 Selectable Answer
A car dealership has a custom financing table.
You are working with a developer to add a button to a ribbon that displays a hidden section of a form when specific criteria are met.
You need to recommend tools and technologies for the developer
Which two tools or technologies should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point

Answer:
Explanation:
Client-side scripting using JavaScript is one of the ways to apply custom business process logic for displaying data on a form in a model-driven app.
You can use a community tool, Ribbon Workbench, to visually edit ribbons using the UI.
Reference: https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/client-scripting
https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/customize-commands-ribbon
Question 13 Written Answer
HOTSPOT
A company reports the following issues with an existing data management system.
✑ Users cannot search for specific records by using a user-friendly ID or record identifier.
✑ Users occasionally enter data into fields that is not required.
✑ The record form displays all fields. Many of the fields are not used.
You need to ensure that the Power Platform solution will ensure data quality can be properly maintained.
Which component should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


Answer:


Explanation:
Graphical user interface, text, application, chat or text message
Description automatically generated
Box 1: Autonumber column
Autonumber columns are columns that automatically generate alphanumeric strings
whenever they are created.
Box 2: Business rule
By combining conditions and actions, you can do any of the following with business rules:
✑ Enable or disable columns
✑ Set column values
✑ Clear column values
✑ Set column requirement levels
✑ Show or hide columns
✑ Validate data and show error messages
✑ Create business recommendations based on business intelligence.
Question 14 Selectable Answer
You are creating a scope of work document for a solution. You have the following requirements:
• Track support cases, first response time, and resolution time.
• Include a chat-like interface that allows managers to check the status of cases with minimal manual searching.
• Allow cases to have multiple different priority levels.
You need to include the required Dynamics 365 and Microsoft Power Platform components .
Which two components should you include? Each correct answer presents part of the solution. NOT: Each correct selection is worth one point.

Answer:
Explanation:
Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.
Use Dynamics 365 Customer Service to:
✑ Track customer issues through cases
✑ Record all interactions related to a case
✑ Share information in the knowledge base
✑ Create queues and route cases to the right channels
✑ Create and track service levels through service-level agreements (SLAs)
✑ Define service terms through entitlements
✑ Manage performance and productivity through reports and dashboards
✑ Create and schedule services
✑ Participate in chats
✑ Manage conversations across channels
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents
https://docs.microsoft.com/en-us/dynamics365/customer-service/overview
Question 15 Selectable Answer
You are designing a Microsoft Power Platform solution.
You need to identify the non- functional requirements for the organization.
Which three non-functional requirements should you identify? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Answer:
Explanation:
Non-functional requirements capture the elements that users might not directly care about but are important to support the proposed architecture and operational viability of the solution. Non-functional requirements often influence user adoption and perceived satisfaction with the solution.
Examples of common non-functional requirement types include:
✑ Availability
✑ Compliance/regulatory
✑ Data retention/residency
✑ Performance (response time, and so on)
✑ Privacy
✑ Recovery time
✑ Security
✑ Scalability
Reference: https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements
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