Practice Free Pegasystems PEGACPSA88V1 Exam Questions Online, PEGACPSA88V1 Free Demo

Question 1 Selectable Answer

You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:

The business requirement changes to allow the parent case to continue independently of the child case processes.
How do you configure the Wait step for this requirement? Available Choices (select all choices that are correct

A. Configure the step so that only one child case must be resolved before the parent case can continue
B. Configure the step to continue the parent case when the child cases reach the payment pending review status
C. Configure the step to continue the parent case when the child cases reach auditor approval
D. Configure the step so that users can continue with the parent case process regardless of child case status

Answer:
Explanation:
To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu preferences and appointment date fields depending on the checkbox value.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/branching-case-flow-based-decision

Question 2 Selectable Answer

An insurance claim case type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
Available Choices (select all choices that are correct)

A. When the Review claim step completes
B. When Investigate claim step completes
C. When the Process claim stage starts
D. When the Review claim step starts

Answer:
Explanation:
The status of a case is set to the value configured in the Status field of an assignment shape when that assignment starts. Therefore, if the Review claim step is configured to set the status to Pending- Investigation, the status of the case is set to Pending-Investigation when the Review claim step starts.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/updating-case-status

Question 3 Selectable Answer

A travel authorization requires approvals from the requestors manager, division VP. and possibly an accountant based on the total amount.
Which configuration satisfies this use case? Available Choices (select all choices that are correct)

A. Cascading approval using an authority matrix
B. Cascading approval using the workgroup manager
C. Cascading approval using when rules to identify the assigned user
D. Cascading approval using the reporting manager

Answer:
Explanation:
Option A is correct because an authority matrix is used to define a sequence of approvers based on certain attributes of the case, such as the total amount.
Option D is correct because a reporting manager is typically used to determine the next approver in a cascading approval process. In this scenario, the requester's manager, division VP, and potentially an accountant would need to approve, and this is a common approval hierarchy in business environments.
Option B is incorrect because a workgroup manager wouldn't be involved in a cascading approval process. Workgroup managers generally oversee the workload of a group of users and wouldn't typically be involved in specific case approvals.
Option C is incorrect because although 'when' rules could be used to dynamically determine if an approval is necessary, they would not identify the specific user (in this case, the assigned user) to approve the request.

Question 4 Selectable Answer

A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.
Which approach fulfills this requirement?
Available Choices (select all choices that are correct

A. Create one work group for both personas and route to the work group
B. Create one new work queue and spirt the tasks by type
C. Create two new work queues one for editors and one for actors
D. Create two new work groups in Dev Studio that reference one work queue

Answer:
Explanation:
To fulfill this requirement, you can create two new work queues one for editors and one for actors.
Work queues are used to route tasks to groups of users who share similar skills or responsibilities.
You can then route Edit Script tasks to the editors work queue and Record Script tasks to the actors work queue.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/routing-work-queues

Question 5 Selectable Answer

On a service level, the passed deadline interval is measured from Available Choices (select all choices that are correct)

A. the end of the goal interval
B. the end of the deadline interval
C. when a user begins the assignment
D. when the assignment is ready for a user

Answer:
Explanation:
On a service level, the passed deadline interval is measured from the end of the goal interval. The goal interval defines when to take action because a step or case is taking too long to complete. The passed deadline interval defines when to take further action because a step or case is past the deadline.
Reference: https://academy.pega.com/topic/passed-deadline-interval/v1

Question 6 Selectable Answer

A business architect has developed a new process for a case type. To verify that the Ul elements collect the expected results, you want to test the process and the fields.
Which two configurations, when used together, allow you to record a set of interactions and save the test results to verify process functionality? (Choose two.)
Available Choices (select all choices that are correct!

A. Create a scenario test for the case type
B. Create a unit test for the case type
C. Add explicit assertions on the Ul elements.
D. Add explicit assertions on the Scenario testing landing page

Answer:
Explanation:
To record a set of interactions and save the test results to verify process functionality, you can create a scenario test for the case type and add explicit assertions on the UI elements. A scenario test is a test that simulates how users interact with an application to complete a task or goal. An explicit assertion is a test condition that verifies whether an expected value matches an actual value in the application.
Reference: https://community.pega.com/knowledgebase/articles/testing-applications/86/creating-scenario-tests

Question 7 Selectable Answer

In which two situations is it appropriate to use a decision table? (Choose two. Available Choices (select all choices that are correct)

A. dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month
B. Order total is calculated based on the quantity and price of the items in the customer's shopping cart
C. A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
D. If customers decide to add insurance, checked bags or early boarding to their airtine tickets extra fees are added to their order total

Answer:
Explanation:
In these two situations, it is appropriate to use a decision table because they involve deriving values that have one of a few possible outcomes based on multiple variables. For example, the dance studio can use a decision table to recommend different membership types based on different combinations of number and type of dance classes. The hair care company can use a decision table to suggest different product lines based on different combinations of hair characteristics.
Reference: https://academy.pega.com/topic/decision-tables/v1

Question 8 Selectable Answer

A survey is sent to a customer via email.
How do you configure a solution to ensure the email Includes the case ID for the survey?
Available Choices (select all choices that are correct)

A. Create a required field for the case ID that must be entered by a user during the case process prior to sending the email
B. Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message
C. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email
D. Call a data transform to copy the case ID from pyWorkPage to the email

Answer:
Explanation:
To ensure the email includes the case ID for the survey, you can use the Insert Property feature of a Send Email step to add the case ID when composing the custom message. This way, you can dynamically insert the value of any property in your email message.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/sending-emails

Question 9 Selectable Answer

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?
Available Choices (select all choices that are correct

A. Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal
B. Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed
C. Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process
D. Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal

Answer:
Explanation:
To meet the requirement, you can add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process. The condition can be based on a property that indicates whether the passenger is traveling with a service animal or not.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-processes-case-life-cycle

Question 10 Selectable Answer

An event center has a case type that allows customers to book a dining room for events After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs.
• If customers do not ask for catering. they receive a rental rate quote for the dining room
• If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote
Which two options do you use to configure the case type to achieve the requested behavior? (Choose two.)

A. Create parallel processes for providing menu preferences and for providing the customer with the rental rate quote
B. Create a checkbox for customers to indicate whether they want catering for the event Add a decision shape that evaluates whether the customer checks the box
C. Configure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.
D. Create a process for customers to indicate menu preferences Add the process as a case-wide optional action

Answer:
Explanation:
To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu preferences and appointment date fields depending on the checkbox value.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/branching-case-flow-based-decision

Question 11 Selectable Answer

1.You notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time.
Which team member do you contact to verify the project plan and manage expectations for the release schedule? Available Choices (select all choices that are correct)

A. Project delivery leader
B. Lead business architect
C. Citizen developer
D. Deployment architect

Answer:
Explanation:
The project delivery leader is responsible for managing the project plan, scope, budget, and timeline, as well as communicating with stakeholders and resolving issues. The project delivery leader should be contacted to verify the project plan and manage expectations for the release schedule when the
scope of the project exceeds the original estimates.
Reference:
https://academy.pega.com/library/82/pega-project-delivery-methodology

Question 12 Selectable Answer

Which two requirements can you support by configuring a mobile channel in App Studio? (Choose two.)
Available Choices (select all choices that are correct)

A. Lock the application after 20 minutes of inactivity
B. Set the dimensions of an application icon to 180x180 pixels
C. Grant access to the mobile app for a specific user
D. Configure a left swipe behavior to open a message

Answer:
Explanation:
These two requirements can be supported by configuring a mobile channel in App Studio. A mobile channel allows you to define various settings and features for your mobile app, such as security, branding, navigation, gestures, push notifications, offline support, and so on.
Reference: https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels

Question 13 Selectable Answer

Which two requirements ensure that valid data is used in a case? (Choose two.)
Available Choices (select all choices that are correct)

A. The data is organized in a data type
B. The data fits the business logic
C. The data is locally sourced
D. The data is the correct field type

Answer:
Explanation:
These two requirements ensure that valid data is used in a case. The data fits the business logic means that the data values are consistent with the rules and conditions that define the case behavior and outcome. The data is the correct field type means that the data values match the expected format and structure of the field properties, such as text, number, date, or email.
Reference:
https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-types
https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/field-values

Question 14 Selectable Answer

An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages
• Account ID and password
• Customer contact information
• A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages individually?
Available Choices (select all choices that are correct1

A. Add an alternate stage to the case life cycle.
B. Add a button for each profile page to each assignment
C. Add an optional process to the case workflow
D. Add a set of optional actions to the case workflow

Answer:
Explanation:
Optional actions are actions that users can perform at any time during a stage in the case workflow. They are not required to advance the case to the next stage or step. Optional actions can be used to allow customers to update any of the user profile pages individually during the order placement stage.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/configuring-optional-actions

Question 15 Selectable Answer

Which two statements about the Constellation design system are true? (Choose two.)
Available Choices (select all choices that are correct)

A. Constellation design system components are not available in the Traditional Ul architecture
B. Constellation design system is a section-based architecture
C. Constellation design system improves context switching or multitasking.
D. Constellation design system uses a modular design

Answer:
Explanation:
The Constellation design system is a set of UI/UX templates, patterns, and components that enable faster and easier development of Pega applications. It improves context switching or multitasking by allowing users to work on multiple tasks in parallel using dynamic containers and tabs. It also uses a modular design that enables reuse and customization of UI elements across applications.
Reference: https://community.pega.com/knowledgebase/articles/user-experience/88/introducing-pega-constellation-design-system

Test Online Free Pegasystems PEGACPSA88V1 Exam Questions and Answers