Question No : 1
Scenario:
Please read this scenario prior to answering the Question.
The ABC company is a mobile telecommunications company formed through a series of mergers and acquisitions. They are yet to fully integrate the customer service systems for the most recent acquisitions, and as result, customer service has been a major concern for the Chief Technology Officer. Results for the last two quarters have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have fallen below the industry average.
The Corporate Marketing group has published some new findings about customer satisfaction. The customers appear to be switching to AirLight, a competitor, because of superior customer service. The company actually has better coverage in nearly all markets than AirLight, and good roaming agreements that keep rates low for business travelers. But, customer satisfaction has remained low. The Business Strategy group and the Enterprise Architecture group have conducted a high-level project to develop the enterprise-wide strategic plan.
They have developed a business scenario which contains a good conceptual model of what needs to be done, and also identifies the key requirements. This was used in preparing the proposal presented to the Executive Council and the Corporate Board. The planning for the program has been underway for several months. The company has selected TOGAF 9 as the basis for its Enterprise Architecture. The Corporate Board has approved funding for a multi-million Euro conversion to transition to a packaged Customer Service System. It is anticipated that the overall program will take five years to complete, but there are some tactical projects that can commence immediately to address the situation.
The Executive Council has stated that the program should define specific initiatives to enable each regional business unit to create an implementation of the Customer Service System. The implementation must meet the needs of the business unit and still provide the information needed to enable major improvements to the customer.
Refer to the Scenario
You are serving as the Lead Architect for the Performance and Integrity project of the Customer Service System program.
The project has been chartered to address the architecture(s) required to support the Customer Service System from an infrastructure perspective. At the present time, the project team is conducting an architecture development project that is focused on the customer self-service capability, which was defined as part of the earlier strategic planning activities. This capability will enable customers to access their accounts, pay bills, request account reviews, and provision services from any web-enabled device.
The project team has gathered information about the self-service capability, developed a business scenario, and used the results to define an Architecture Vision for achieving the capability.
You have been asked to recommend the course of action to complete the project.
Based on TOGAF 9, which of the following is the best answer?

• A.In the remaining architecture definition phases, the project team should map out the capability in the Technology domain. In Phases E and F, the capability should be broken down into a set of Solution Building Blocks that define the Target Architecture. Where possible, the Solution Building Blocks should be drawn from the Architecture Repository. The completed Architecture Definition Document and the Implementation and Migration Plan will be submitted for approval. Upon approval, the architecture team will conduct Compliance Assessments to ensure that the Target Architecture is properly implemented.
• B.In the remaining architecture definition phases, the project team should map out the capability across the Business, Information Systems, and Technology domains. In Phases E and F, the capability should be broken down into a set of increments that are sequenced into Transition Architectures that will lead to the realization of the Target Architecture. The resulting Solution Building Blocks will then provide the basis for the capability increment solutions. The completed Architecture Definition Document and the implementation end Migration Plan will be submitted for approval. Upon approval, the architecture team will oversee the implementation process through monitoring Architecture Contracts and by conducting Compliance Assessments.
• C.In the remaining architecture definition phases, the project team should map out the capability across the Business, Information Systems, and Technology domains. In Ftiases E and F, the capability should be broken down into a set of increments that define the Target Architecture. The resulting Solution Building Blocks will provide the basis for the capability increment solutions. The completed Architecture Definition Document and the Implementation and Migration Plan will be submitted for approval. Upon approval, the architecture team will oversee the implementation process through monitoring Architecture Contracts and by conducting Compliance Assessments.
• D.The remaining architecture definition work should be focused on mapping out the technology and infrastructure capability in the Technology domain. In Phases E and F, the capability should be broken down into a set of Solution Building Blocks that will be implemented to realize the Target Architecture. The Solution Building Blocks will provide the basis for the completed Architecture Definition Document that will be submitted for approval. Upon approval, the implementation team will conduct Compliance Assessments to ensure that the self-service capability is compliant with the overall Enterprise Architecture.

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Question No : 2
Which one of the following statements about the structure of the TOGAF 9 document is true?

• A.Part I, the Enterprise Continuum, describes a model for structuring a virtual repository
• B.Part II, the Architecture Development Method, describes the definitions of terms used in TOGAF, and the changes between versions of TOGAF
• C.Part III, Tools and Support, describes a collection of guidelines and techniques used in the other parts of TOGAF
• D.Part VI, TOGAF Reference Models, includes a model for release management of the TOGAF specification
• E.Part VII, the Architecture Capability Framework, describes processes and skills to establish an enterprise function

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Question No : 3
Complete the sentence. TOGAF describes the role of an Architecture Contract as_______.

• A.an agreement between development partners and sponsors on the architecture deliverables
• B.a plan to ensure that architecture information is communicated to the right stakeholders at the right time
• C.a set of general rules and guidelines to support development of the enterprise architecture
• D.a timeline showing progression from the Baseline Architecture to the Target Architecture

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Question No : 4
Which of the following best describes the purpose of a business scenario?

• A.To define and plan an enterprise architecture transformation based on Capability-Based Planning
• B.To develop a set of general rules and guidelines for the architecture being developed
• C.To develop a set of security guidelines for the architecture being developed
• D.To help identify and understand the business requirements that an architecture must address
• E.To identify and mitigate the risks when implementing an architecture project

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Question No : 5
Which section of the TOGAF document contains a structured metamodel for architectural artifacts?

• A.Part II: Architecture Development Method
• B.Part III: ADM Guidelines and Techniques
• C.Part IV: Architecture Content Framework
• D.Part VI: TOGAF Reference Models
• E.Part VII: Architecture Capability Framework

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Question No : 6
Which of the following describes the Architecture Vision document?

• A.A description of individual change increments showing progression from the baseline to target architecture
• B.A detailed schedule for implementation of the target architecture
• C.A high level description of the baseline and target architectures
• D.A joint agreement between the development team and sponsor on the deliverables and quality of an architecture
• E.A set of rules and guidelines to support fulfilling the mission of the organization

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Question No : 7
What data will need to be shared?
Refer to the Scenario
[Note: You may need to refer to Chapter 35 of the reference text in order to answer this question.] You have been asked to identify the most appropriate catalogs, matrices, and diagrams to support the next iteration of Architecture development.
Based on TOGAF, which of the following is the best answer?

• A.In the next iteration of Architecture development, you would describe the Baseline Business Architecture with a Value Chain diagram and a Baseline Business Process catalog. You would describe the Baseline Data Architecture with a Data diagram. You would describe the Baseline Application Architecture with an Environment and Location diagram.
• B.In the next iteration of Architecture development, you would describe the Target Business Architecture with an Organization/Actor catalog, a Business Service/Function catalog and Data Lifecycle diagrams. You would describe the Target Application Architecture with an Application Interaction matrix and Application Communications diagrams.
• C.You would describe the Baseline Business Architecture with a Business Service/Function catalog, an Organization/Actor catalog and a Data Entity/Business Function matrix. You would describe the Baseline Data Architecture using a Data Entity/Data Component catalog. You would describe the Baseline Application Architecture with an Application/Function matrix.
• D.You would describe the Target Business Architecture with a Business Service/Function catalog, and a Business Interaction matrix. You would describe the Target Data Architecture with a Data Entity/ Business Function matrix and an Application/Data matrix. You would describe the Target Application Architecture with Application Communication diagrams and an Application Interaction matrix.

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Question No : 8
Which of the following types of architecture defines technology standards for building blocks and reflects general computing requirements?

• A.Industry Architecture
• B.Transition Architecture
• C.Foundation Architecture
• D.Organization-Specific Architecture
• E.Common Systems Architecture

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Answer:
Explanation:
Reference: http://pubs.opengroup.org/architecture/togaf8-doc/arch/chap18.html

Question No : 9
What information does the Architecture Requirements Repository within the Architecture Repository hold?

• A.A log of the governance activity related to architecture requirements.
• B.A set of guidelines, templates, and patterns to support the development of architecture requirements.
• C.The parameters and structures to support governance of architecture requirements.
• D.The architecture requirements which have been agreed with the Architecture Board.

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Answer:
Explanation:
Reference: https://pubs.opengroup.org/architecture/togaf9-doc/arch/chap37.html

Question No : 10
Which one of the following provides a foundation for making architecture and planning decisions, framing policies, procedures, and standards, and supporting resolution of contradictory situations?

• A.Architecture principles
• B.Buy lists
• C.Procurement policies
• D.Requirements
• E.Stakeholder concerns

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