7495X Practice Test Questions - Avaya Oceana Solution Integration Exam

  Edina  08-15-2020

In order to help candidates pass 7495X Avaya Oceana Solution Integration Exam, PassQuestion experts make efforts to get the latest 7495X Practice Test Questions which cover all the exam topics and objectives and will prepare you for success quickly and efficiently. PassQuestion 7495X questions and answers ensure that you will pass the examination in the first attempt.

The Avaya Oceana Solution Integration Exam (7495X) is a requirement to earn the ACIS - Avaya Oceana Solution credential. This exam has 67 questions and the minimum passing score is 69% (46 of 67 correct). The candidate has 90 minutes to complete this exam.

7495X Exam Objectives

 The exam covers the following knowledge areas and learning objectives:
Avaya Oceana Solution Integration

  • Explain the architecture, features, components, capabilities, licenses and deployment requirements for Avaya Oceana solution and Oceana Workspaces
  • Deploy Avaya Breeze Snap-ins and clusters and integrate them with Avaya Oceana
  • Install Engagement Designer workflows
  • Describe the function and attributes of Avaya Control Manager and Oceana Voice Channel
  • Deploy, configure and administer Avaya Control Manager and Oceana Voice Channel
  • Deploy Omnichannel Windows Server
  • Describe the attributes and function of Oceana Webchat and Co-Browse Channels
  • Configure Oceana Webchat and Co-Browse Channels
  • Explain the Oceana Email and SME Channels routing and call flows
  • Configure Avaya Oceana Email and SMS Channels
  • Explain additional Oceana channel types: Social Media, AMC, Outbound Voice with Proactive Outreach Manager (POM)

View Online Avaya Oceana Solution Integration 7495X Free Questions

1.Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia Database and CRM?
A. OceanaCoreDataService Snap-in
B. ContactCenterService Snap-in
C. CustomerManagement Snap-in
D. CustomerJourneyService Snap-in
Answer: B

2.AVA is required for providing which two integrations for Avaya Oceana3.5 solution? (Choose two.)
A. Avaya Chatbot
B. Avaya Mobile Video
C. Webchat
E. Social Media
Answer: AC

3.Which snap-in is required for implementing POM in an Avaya Oceana solution?
A. ORCRestService
B. AgentControllerService
C. AutomationController
D. OBCService
Answer: D

4.For the implementation of an Avaya mobile Video solution, which two additional components are required? (Choose two.)
A. Avaya Aura Web Gateway
B. Avaya Mobile Video Gateway
C. Avaya Aura Media Server
D. Equinox Management Server
E. Avaya Aura Session Manager
Answer: CE

5.While deploying the Avaya Oceana solution, it is recommended that the customer provide an External data mart (EDM) database for Context Store.
Which three databases are supported for EDM deployment? (Choose three.)

A. Sybase
B. Informix
C. Microsoft SQL Server
D. PostgreSQL
E. Oracle Database
Answer: CDE

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