7750X Questions And Answers
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Exam Name: Avaya IP Officeâ„¢ Contact Center Implementation and Expanded Configuration Exam
Updated: 2021-01-26
Q & A: 70
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Octavio DinningOct 10,20187750X Exam Passed. Valid dumps. Recommend strongly.
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Question No : 1
What would you use to import IPOCC licenses?
A. IPOCC License Manager
B. WebLM
C. Web Management
D. Manager
A. IPOCC License Manager
B. WebLM
C. Web Management
D. Manager
Answer: B
Question No : 2
Which three preconditions must be met to import the configuration data in the IP Office Contact Center? (Choose three.)
A. The database must beempty
B. The watchdog need to be running
C. The license file must be installed first
D. The postgres database need to be running
A. The database must beempty
B. The watchdog need to be running
C. The license file must be installed first
D. The postgres database need to be running
Answer: A,B,C
Question No : 3
Prior to using the dataimport.exe file, which action should you perform?
A. Import
B. Reboot
C. Backup
D. Activate
A. Import
B. Reboot
C. Backup
D. Activate
Answer: D
Question No : 4
With respect to IP Office Contact Center Release 9.1.6 and above, which three parameters are not contained in the import excel spreadsheet and must be configured in the User Interface after the import? (Choose three.)
A. Profiles
B. Hold duration time for last agent functionality
C. System holidays
D. Topic block times
E. Custom specific announcements
A. Profiles
B. Hold duration time for last agent functionality
C. System holidays
D. Topic block times
E. Custom specific announcements
Answer: B,C,E
Question No : 5
You have entered your licenses successfully, and now you want to check you have the correct amount of supervisor licenses for the customer.
Which screen in WebLM will show you this information?
A. CIE View License Capacity
B. CIE View Peak Usage
C. License Install
D. Licensed Product
Which screen in WebLM will show you this information?
A. CIE View License Capacity
B. CIE View Peak Usage
C. License Install
D. Licensed Product
Answer: C
Question No : 6
View the Exhibit.
Refer to the exhibit. The exhibit shows a screen shot of a tag that has been created in the tag list.
What is the intended purpose of this tag?
A. to reject any caller from Germany
B. to pass the call to a German language auto attendant
C. to identify calls with a German telephone number
D. to pass the call too an agent with German speaking skills
Refer to the exhibit. The exhibit shows a screen shot of a tag that has been created in the tag list.
What is the intended purpose of this tag?
A. to reject any caller from Germany
B. to pass the call to a German language auto attendant
C. to identify calls with a German telephone number
D. to pass the call too an agent with German speaking skills
Answer: A
Question No : 7
Which two statements about Database integration in the IP Office Contact Center are true? (Choose two.)
A. Customers are directed to agents dependent on the agents priority.
B. Customers are directed to agents dependent on the information they input.
C. Customers are directed to agents dependent on time of day.
D. Customers are directedto agents dependent on number they are calling from.
A. Customers are directed to agents dependent on the agents priority.
B. Customers are directed to agents dependent on the information they input.
C. Customers are directed to agents dependent on time of day.
D. Customers are directedto agents dependent on number they are calling from.
Answer: C,D
Question No : 8
You have completed the Avaya_IP_Office_Contact_Center_Configuration.xlsm workbook and are ready to launch the DataImport.exe file.
Which two passwords are required to execute the DataImport.exe successfully? (Choose two.)
A. WebLM administrator password
B. IP Office Security User password
C. IP Office Service User password
D. IPOCC Administrator password
E. IP Office System password
Which two passwords are required to execute the DataImport.exe successfully? (Choose two.)
A. WebLM administrator password
B. IP Office Security User password
C. IP Office Service User password
D. IPOCC Administrator password
E. IP Office System password
Answer: D,E
Question No : 9
In which section can you enable the ability to change topic names?
A. Service > Telephony Settings
B. System > Reporting Settings
C. System > PBX Settings
D. Service > Special Settings
A. Service > Telephony Settings
B. System > Reporting Settings
C. System > PBX Settings
D. Service > Special Settings
Answer: A
Question No : 10
When a software component stops working, which IPOCC component tries to get it going again?
A. IP Office
B. Watchdog
C. Chap
D. Kernel
A. IP Office
B. Watchdog
C. Chap
D. Kernel
Answer: B
Question No : 11
You are installing the IPOCC software on a customer provided Windows server and have verified the computer meets all the documented requirements.
During the installation of the IPOCC software from the DVD, which password do you need to create?
A. IPOCC Service User password
B. Database System Administrator password
C. IPOCC Administrator password
D. IP Office Service User password
During the installation of the IPOCC software from the DVD, which password do you need to create?
A. IPOCC Service User password
B. Database System Administrator password
C. IPOCC Administrator password
D. IP Office Service User password
Answer: C
Octavio Dinning