Question No : 1
You deliver a new feature that you think will improve customer satisfaction. When you measure the results, you not only find that it had no impact on customer satisfaction, it was hardly used.
What is your next step? (choose the best answer)

• A.Drop the feature from the product and focus on the next most important feature
• B.Redesign the interface to improve the feature's ease of use and re-release it.
• C.Redesign the feature to improve its effectiveness and re-release it.
• D.Investigate why the feature was not used by interviewing users and watching usage

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Answer:
Explanation:
The value of the work is measured by the value experienced by the customer.
Feature Usage Index helps to measure usage, by feature, to help infer the degree to which customers find the product useful and whether actual usage meets expectations on how long users should be taking with a feature.
If the results did not have impact on customer satisfaction, talk to them, this is a good way to obtain the potential value (Unrealized value)

Question No : 2
Your product is used by businesses of various sizes. A very large company, that is interested in your product, would like a set of features implemented if they were to purchase your product. As a customer, this company would significantly increase your revenue. They also tell you that the features would improve your product and would win more customers. The requested features will be expensive and require extensive redesign. Also, you have not heard any similar feedback from any other customers or leads.
What is the most appropriate action? (choose the best answer)

• A.Create experiments to better understand their needs and possible alternatives.
• B.Implement the features in line with the request as they are an influential customer.
• C.Devise workarounds that will satisfy their request without needing a product redesign.
• D.Perform market research to evaluate the demand for the features within the broader market.

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Answer:
Explanation:
Forming a hypothesis for improvement, Running your experiments, Inspecting your results. Adapting
your goals or your approach based on what you learned. Run experiments that involve forming hypotheses that are intended to advance the organization toward their current Intermediate Goal. As they run these experiments and gather results, they use the evidence they obtain to evaluate their goals and determine their next steps to advance toward these goals.

Question No : 3
An effective Product Owner must: (choose the best answer)

• A.Be the "expert" opinion for all Product Backlog items.
• B.All of the above.
• C.Ensure that the team is a productive as possible.
• D.None of the above
• E.Be the single point of contact for all stakeholders.
• F.Ensure that every stakeholder need is met.

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Answer:
Explanation:
All are incorrect.
* Ensure that every stakeholder's need is met.
This is a hard job! It’s a job in which you can’t satisfy everyone. Maybe you have a product that has been highly successful, has very happy customers (very low satisfaction gaps), and commands enviable market share.
* Be the "expert" opinion for all Product Backlog items.
It not correct saying that a Product Owner is the expert opinion. A product Owner is a decision maker, the collaborator, and the visionary.
The Visionary, clearly communicating the product vision, strategy, business goals and objectives with all the relevant parties. A visionary Product Owner tends to focus on the future, on changing the status quo and helping people to see what could be, instead of what is. The Collaborator, engaging with, and closely working together with the various stakeholders and Scrum Teams. A collaborative Product Owner tends to support people in their own discovery process, whether it’s about defining goals, clarifying PBIs or analyzing customer needs. The Decision Maker, which helps the stakeholders and Scrum Team to keep time-to-market short, by keeping decision making time short. All sorts of decisions have to made on a daily basis. Some can be delegated to the Scrum Team or stakeholders, some the
Product Owner has to take him/herself.
* Ensure that the team is as productive as possible.
Scrum is focus on the delivery of value rather than keeping individuals busy. Are your Developers busy around the clock but little work is actually delivered at the end of the Sprint? Then there might be a possibility that your team trumps individual efficiency over effective delivery of value. * Be the single point of contact for all stakeholders.
The Scrum team should have a close relationship with the stakeholders, not only the Product Owner

Question No : 4
You are a Product Owner at a company that is new to Scrum. The stakeholders are coming to you to requesting functionality to be added to the product and defining the priorities of their requests. As a result, your decision making is slow and time-consuming.
Which three approaches are the most appropriate to take? (choose the best three answers)

• A.Ensure there's transparency and alignment with the Product Owner decision-making areas and help everyone understand what you're responsible and accountable for.
• B.Request to hire a Business Analyst to the team in order to help you work the stakeholders and breakdown their requirements into User Stories in the Product Backlog.
• C.Create a Value Stream Map to demonstrate how long it is taking you to make decisions as Product Owner and the impact it has on delivering value to the users.
• D.Work with your Scrum Master to help the company understanding product ownership and improve the environment to support Scrum
• E.Add stakeholder requests to a separate list. Synchronize the list with the Product Backlog to ensure every Sprint includes item(s) from the stakeholder list.

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Answer:
Explanation:
Creating a shared understanding of the roles and responsibilities will help with alignment. Provide trust and transparency with tangible data. Based on the context, the organization still has low maturity in understanding the Scrum framework. The Scrum Master is responsible for helping organizations adopt Scrum effectively. Much of the waste in knowledge work occurs in the handoffs (or wait time) between team members, not within the steps themselves. Inefficient handoffs lead to low productivity and poor quality. Value Stream Mapping helps identify waste and streamline the production process.

Question No : 5
True or False: Running multiple experiments on the same product at the same time helps to reduce the cost and complexity of testing new ideas.

• A.False
• B.True

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Answer:
Explanation:
When you run more than one experiment at once, you will not be able to tell which experiment caused the result you observed. Running multiple experiments on the same product at the same time does not help to reduce the cost and complexity of testing new ideas.

Question No : 6
The Evidence-Based Management framework helps you to: (choose the best answer)

• A.Improve the predictability of Scrum Team velocity.
• B.Understand whether your PMO is efficient.
• C.Improve your ability to deliver value.
• D.Better track your progress against plans.

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Answer:
Explanation:
Evidence-Based Management helps you to improve the value that your organization delivers to customers.
Evidence-Based Management (EBM) is an empirical approach that helps organizations to continuously improve customer outcomes, organizational capabilities, and business results under conditions of uncertainty. It

Question No : 7
Your company's product has been through multiple releases. It is not meeting revenue expectations.
What measure will help you understand the problem? (choose the best answer)

• A.Lead Time.
• B.Release Frequency.
• C.Innovation Rate.
• D.Usage Index.

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Answer:
Explanation:
Understanding how your customer is using your product will help you to understand how you can better serve their needs, which will help you to improve the product’s performance.

Question No : 8
Dereck is new to the Product Owner role and is asking you for advice on what he should be doing to be an effective Product Owner.
Which of the following would be the most appropriate advice to give him? (choose the best answer)

• A.Be the only point of contact for all stakeholders.
• B.Have an understanding of all items in the Product Backlog to the level needed to maximize the flow of value.
• C.Maximize the productivity of the team.
• D.None of the above.
• E.Ensure that all of the stakeholder needs are met.
• F.All of the above.

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Answer:
Explanation:
The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team
The Product Owner’s decisions are visible in the content and ordering of the Product Backlog. The Decision Maker, one of the preferred stances of a Product Owner, helps the stakeholders and Scrum Team to keep time-to-market short, by keeping decision making time short. Therefore, he/she must have an "expert" opinion on the items in the Product Backlog in order to fulfill his role.

Question No : 9
Which of the following strategies might help in improving your team's Time to Market? (choose the best answer)

• A.Eliminate the need to wait for experts by improving the cross-functional skills of the team members.
• B.Increase the velocity of your team by adding developers.
• C.Ensure everyone on the team has no scheduling issues in order to maximize their utilization.
• D.Increase the amount of time spent per day working on a product by planning offshore work to "Follow the Clock”.

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Answer:
Explanation:
Time to Market.
The organization’s ability to quickly deliver new capabilities, services, or products
The following answer don't asure you deliver quickly new capabilities:
* Increase the velocity of your team by adding developers (incorrect).
* Ensure everyone on the team has no scheduling issues in order to maximize their utilization.
* Increase the amount of time spent per day working on a product by planning offshore work to "Follow the Clock”.

Question No : 10
Every product needs a _______ (choose the best answer)

• A.A project management plan includes time, scope and budget.
• B.Deadline
• C.All of the above
• D.System Requirement Specification (SRS)
• E.Product Owner

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Answer:
Explanation:
The Project Management Plan and SRS defined in Waterfall but not in Scrum.
As long as the product exists, the Product Backlog exists. The Product Backlog is a living artifact and is an ordered list of everything that requires to build a product. It is the sole source of specifications for any changes to be made to the item. The Product Owner, including its content, availability, and order, is responsible for the Product Backlog.