Question No : 1
Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

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Question No : 2
U+ Bank realizes that customers have ignored a particular mortgage offer. As a result, the bank wants to offer the action 30% more frequently.
Which arbitration factor do you configure to implement this requirement?

• A.Business purpose weighting
• B.Context weighting
• C.Action value
• D.Action weighting

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Question No : 3
U+ Bank, a retail bank, uses the Business Operations Environment to perform its Business changes. The bank carries out these changes in the Pega Customer Decision Hub portal by using revision management features or the 1:1 operations Manager Portal.
Customers see credit card offers based on various engagement policies on the U+ Bank website. The bank wants to update the underlying decision strategy of an engagement policy condition.
In which portal do you create the change request to fulfill new business requirement?

• A.1:1 Operations Manager Portal
• B.Dcv studio portal
• C.Pega Customer Decision Hub Portal
• D.Development Manager Portal

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Question No : 4
An outbound run identifies 100 Standard Card offers, 50 on email and 50 on the SMS channel.
If the above volume constraint is applied, how many actions will be delivered by the outbound run?

• A.100
• B.50 SMSes and 25 emails
• C.75
• D.50 emails and 25 SMSes

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Question No : 5
Reference module: Creating and understanding decision strategies.
In a Prioritize component, the top action can be determined based on the value of _______.

• A.the propensity
• B.Primary.Income
• C.average margin of all actions
• D.Customer.Value

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Question No : 6
You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?

• A.Predicted customer behavior
• B.Customer contact policy
• C.Offer eligibility
• D.Offer relevancy

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Question No : 7
A bank is currently displaying a group of mortgage offers to its customers on their website. The bank wants to suppress the mortgage group for 1 month if a customer ignores three mortgage offers within that group.
How do you define the suppression rule for this requirement?

• A.Suppress a group of actions for 30 days if there are 3 rejects for any channel
• B.Suppress an action for 30 days if there are 3 impressions for any channel without a click
• C.Suppress a group of actions for 30 days if there are 3 impressions for the web channel without a click
• D.Suppress an action for 30 days if there are 3 rejects for web channel

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Question No : 8
Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.
Which two channels can the company use to present the new data plan to a customer? (Choose Two)

• A.Television
• B.Retail store
• C.Chatbot
• D.Billboard

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Question No : 9
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)

• A.Collections
• B.Service
• C.Retention
• D.Resource Planning
• E.Accounting

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Question No : 10
U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers.
As a decisioning consultant, what best practice must you follow to include images in the emails?

• A.Provide links to images in the email
• B.Host images on an external server
• C.Embed images in the email directly
• D.Attach images to the email

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