Salesforce Administrator ADM-201 Practice Exam Questions

  Edina  05-11-2023

If you are looking for a way to boost your career as a Salesforce administrator, then you might want to consider taking the Salesforce ADM-201 exam. ADM-201 Administration Essentials for New Admins is recommended as preparation for the Salesforce Certified Administrator exam. PassQuestion provides high-quality Salesforce Administrator ADM-201 Practice Exam Questions that are updated regularly and aligned with the latest exam objectives. PassQuestion Salesforce Administrator ADM-201 Practice Exam Questions are not only useful for exam preparation but also for enhancing your professional skills and knowledge as a Salesforce administrator. By practicing with PassQuestion Salesforce Administrator ADM-201 Practice Exam Questions, you will be able to apply your learning to real-world scenarios and gain confidence to pass your exam successfully.

What is Salesforce ADM-201 Exam?

The Salesforce ADM-201 exam is a certification exam for Salesforce administrators who want to demonstrate their skills and knowledge in managing and configuring Salesforce applications. The exam covers topics such as data management, security, user interface, automation, reports and dashboards, and app customization. Passing the exam validates that you have the ability to administer Salesforce effectively and efficiently.

The Salesforce Certified Administrator credential is widely recognized in the industry and demonstrates proficiency in Salesforce configuration, management, and customization. Administrators are responsible for setting up and maintaining Salesforce org, managing user profiles and security settings, creating and customizing objects, automating business processes using workflows and approvals, and generating reports and dashboards.

The exam consists of 60 multiple-choice questions that must be completed within 105 minutes. The passing score is 65%, which means you need to answer at least 39 questions correctly. The exam is delivered online or in person at a testing center. You can register for the exam on the Salesforce website and pay a fee of $200 USD. You can also take a practice test for $20 USD to assess your readiness.

The Salesforce ADM-201 Exam covers various topics related to Salesforce administration. Here is a list of the main topics that are typically included in the exam:

Getting Around the App

• Understand the data model and navigation
• Find answers in Help & Training

Getting Your Organization Ready for Users

• Set up the company profile
• Configure the user interface
• Set up activities and calendars
• Configure search settings
• Set up Chatter

Setting Up and Managing Users

• Manage user profiles
• Create and manage users
• Troubleshoot user login issues
• Understand SalesforceA capabilities
• Set up Chatter Free and Chatter external users
• Understand Salesforce1 settings

Security and Data Access

• Restrict logins
• Determine object access
• Set up record access
• Manage record access with the role hierarchy
• Deal with record access exceptions
• Control access to events
• Manage field-level security

Customization: Fields

• Administer standard fields
• Create new custom fields
• Create selection fields: picklists and lookups
• Create formula fields
• Work with page layouts
• Work with record types and business processes
• Maintain data quality

Managing Data

• Import new records using import wizards
• Update existing records with the data loader
• Keep records up to date with and social accounts and contacts
• Mass transfer records between users
• Back up data with a weekly export
• Mass delete records

Reports and Dashboards

• Run and modify reports
• Create new reports with the report builder
• Filter reports
• Summarize report data with formulas and visual summaries
• Print, export, and email reports
• Build dashboards


• Manage email administration
• Set up workflow rules and Process Builder
• Automate leads and cases

Managing the Support Process*

*For virtual classroom attendees, this content is delivered as an online module.
• Automate the support process
• Understand the Salesforce Console
• Enable collaboration in the Service Cloud
• Analyze support data with reports and dashboards

These topics provide a general overview of the knowledge areas covered in the Salesforce ADM-201 Exam. It's important to note that the exam content may be updated over time, so it's recommended to refer to the official Salesforce documentation and exam guide for the most up-to-date information.

To prepare for the exam, you should have hands-on experience in administering Salesforce applications and review the official exam guide and study materials provided by Salesforce. You can also take online courses, join study groups, and use practice exams and flashcards to enhance your learning. The exam is challenging but rewarding, as it proves your expertise and credibility as a Salesforce administrator.

How to best prepare for Salesforce ADM-201 Exam?

If you are planning to take the Salesforce ADM-201 exam, you might be wondering how to best prepare for it. The ADM-201 exam is designed to test your knowledge and skills in administering Salesforce applications, such as Sales Cloud, Service Cloud, Marketing Cloud, and more. The exam covers topics such as data management, security, user interface, automation, reports and dashboards, and app customization.

To pass the exam, you need to have a solid understanding of the Salesforce platform and its features, as well as hands-on experience in configuring and managing Salesforce applications. Here are some tips on how to best prepare for the ADM-201 exam:

1. Review the exam guide. The exam guide provides an overview of the exam objectives, format, duration, scoring, and recommended resources. You can download the exam guide from the official Salesforce website. The exam guide will help you identify your strengths and weaknesses, and plan your study accordingly.

2. Take the official practice test. The practice test is a mock exam that simulates the real exam environment. You can take the practice test online or offline, and get instant feedback on your performance. The practice test will help you familiarize yourself with the exam questions, format, and time limit. You can also use the practice test to gauge your readiness and identify areas for improvement.

3. Enroll in a training course. A training course is a great way to learn from experts and interact with other learners. You can choose from various training options, such as instructor-led classes, online courses, self-paced modules, or trailhead badges. A training course will help you gain in-depth knowledge and practical skills in administering Salesforce applications.

4. Join a study group. A study group is a great way to share ideas and insights with other candidates who are preparing for the same exam. You can join a study group online or offline, and participate in discussions, quizzes, mock exams, and more. A study group will help you stay motivated and accountable, as well as learn from others' experiences and perspectives.

5. Review the documentation and resources. The documentation and resources are the official sources of information on Salesforce products and features. You can access the documentation and resources from the Salesforce help center or developer site. The documentation and resources will help you understand the concepts and functionalities of Salesforce applications.

By following these tips, you can best prepare for the Salesforce ADM-201 exam and achieve your certification goals. Good luck!

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