Test Online Free ITIL ITILFND_V4 Exam Questions and Answers
The questions for ITILFND_V4 were last updated On Aug.08 2022 Get ITILFND_V4 Full AccessQuestion No : 1
Which of the four dimensions is concerned with service integration and management?
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Question No : 2
What is the definition of 'service management?
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Question No : 3
Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?
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Question No : 4
Which practice has a purpose that includes managing authentication and non-repudiation?
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Question No : 5
What is the customer of a service responsible for?
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Question No : 6
What is included in the purpose of the IT asset management' practice?
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Question No : 7
What is CORRECT about service request management?
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Question No : 8
What is used as a tool to help define and measure performance?
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Question No : 9
Which practice ensures that service actions, that area normal part of service delivery, are effectively handled?
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Question No : 10
Which step of the 'continual improvement model' defines measurable targets?
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