Practice Free ServiceNow CIS-SAM Exam Questions Online, CIS-SAM Free Demo

Question No : 1
By default, which ServiceNow role can only view reconciliation results?

A.sam_reconcile_user
B.sam_user
C.sam_viewer
D.sam_cmdb_user
E.sam_manager

Answer:

Question No : 2
By default, which ServiceNow role can run on-demand reconciliation?

A.sam_user
B.sam_reconcile_user
C.sam_cmdb_user
D.sam_admin
E.sam_manager

Answer:

Question No : 3
Which related list is NOT available from the software model on the License Workbench?

A.Unlicensed Subscriptions
B.Unlicensed Software Products
C.Removal Candidates
D.Remediation Options
E.License Metric Results

Answer:

Question No : 4
Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)

A.Per Core
B.Per User
C.Per Named Device
D.Per Named User
E.Per Core (with CAL)
F.Per Application Instance
G.Named User Plus

Answer:

Question No : 5
What type of publisher lifecycle information does the Software Lifecycle report prioritize?

A.Information provided in the demo data
B.Information entered by the user
C.Information entered by the publisher
D.Information provided by the software library
E.Information provided by the publisher pack

Answer:

Question No : 6
What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

A.inference percent
B.product results
C.software model
D.model bundles

Answer:
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/software-asset-management2/task/t_CreateAndManageSWSuiteSAMF.html

Question No : 7
By default, when is a product result generated for a licensable product after reconciliation?

A.Always, even if there are no software models defined for the product
B.Never
C.Only when there are software entitlements defined for the product
D.Whenever there is at least one software model defined for the product
E.Only when related entitlements have a cost identified

Answer:

Question No : 8
Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer’s change policy requires that changes be requested with 5 days lead time.
How would you satisfy this requirement?

A.Update the Risk Property for Insufficient lead time
B.Update the Risk Assessment Matrix for Insufficient lead time
C.Update the Calculate Risk UI Action
D.Update the Risk Matrix for insufficient lead time
E.Update the Risk Condition for Insufficient lead time

Answer:

Question No : 9
Which of the following describes Practical Management within the capability blueprint?

A.Improve management controls and drive immediate benefits.
B.Know what you have so you can manage it.
C.Improve efficiency and effectiveness through integration with other areas, such as request, procurement, and IT Service Management.
D.Achieve best in-class.

Answer:
Explanation:
Reference: https://www.evergreensys.com/sampro-2019

Question No : 10
If your organization is currently running Discovery, but has not yet installed the SAM Professional application, what must you do after installing SAM in order to make your discovered software installation information available to SAM?

A.Convert the records from the [cmdb_ci_spkg] table into the [cmdb_sam_sw_install] table
B.Run the “Migrate software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table
C.Run the “Discover software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table
D.Export the records from the [cmdb_ci_spkg] table into an xml spreadsheet and import them into the [cmdb_sam_sw_install] table

Answer:

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