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Updated May 24, 2025 17 Questions 2 Pages

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Question 16 Selectable Answer

What is an alert called that moves from an open to a closed state multiple times within a designated time-frame?

A. Fluctuating
B. Swinging
C. Flipping
D. Flapping

Answer:

Question 17 Selectable Answer

When creating an alert management rule, where would you specify a workflow to resolve a given condition?

A. From the Remediation tab
B. From the Actions tab
C. From the Launcher tab
D. In the Related Links section

Answer:
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/create-alert-management-rule.html

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CIS-EM

ServiceNow
Certified Implementation Specialist – Event Management

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