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Updated May 14, 2021 6 Questions 1 Pages

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Question 1 Selectable Answer

1.The Retail Exchange Company has all of their applications in a single system of record and ownership has been established.
Which level of the maturity model are they in right now?

A. Level 1: Applications Under Management
B. Level 2: Basic Rationalization
C. Level 3: Advanced Rationalization
D. Level 4: Continuously Optimized Portfolio

Answer:

Question 2 Selectable Answer

If a customer asks you how ServiceNow’s Service Mapping application works in order to support APM, how would you explain it?

A. Identifies all hardware and software CI’s and other dependencies that support that service.
B. Drills down to provide application services, vulnerabilities and risks.
C. Creates an API to manage seamless application services.
D. Provides software entitlements through a top-down approach.

Answer:

Question 3 Selectable Answer

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring.
What APM maturity level does this align to?

A. Level 2
B. Level 1
C. Level 3
D. Level 4

Answer:

Question 4 Selectable Answer

Which of the following fields represents the granular licensable version of the software and is used to calculate the technology risk?

A. Lifecyle Model
B. Ignore Technical Risk
C. Lifecycle Release
D. Lifecycle Full Version

Answer:
Explanation:
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/task/associate-business-service-to-software-model.html

Question 5 Selectable Answer

What is the value of managing applications using ServiceNow?

A. Allows data collection and visualization without manual effort
B. Allows automation of retiring applications
C. Provides application owners insight to release counts
D. Provides top down strategic alignment in the PMO

Answer:

Question 6 Selectable Answer

Why would enterprise architects be interested in APM outcomes? (Choose two.)

A. Understand incident counts by application
B. Understand what software licenses need to be reclaimed
C. Understand the landscape of technology standards and lifecycle plans
D. View business capabilities supported by applications

Answer:

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CIS-APM

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Certified Implementation Specialist - Application Portfolio Management (APM)

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