Question No : 1
A customer with Server Edition has the capacity to register five consoles simultaneously,
and wants to increase it to seven.
Which action is needed to complete this increase?

• A.Add a Preferred license.
• B.Upgrade to Select Mode.
• C.Add five receptionist licenses.
• D.Upgrade to the latest software version.

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Answer:

Question No : 2
A customer wants users to duplicate all of their Outlook contacts into the one-X Portal personal directory.
How would you recommend the users do this?

• A.Inform the customer this is not recommended.
• B.Import the Outlook contacts using a .csv format.
• C.Add each Outlook contact individually into the personal directory.
• D.Copy and paste all contacts from Outlook in their personal directory.

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Answer:

Question No : 3
A customer has asked you to create a Hunt Group for the main incoming number. The Group has four members and is to be set to longest wait. The user’s extension should ring for 10 seconds before trying the next available person.
Which timer do you set with the parameter of 10 seconds?

• A.No answer time for the Hunt group
• B.No answer time for the User
• C.Fall-back timer
• D.The Hunt Group overflow timer

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Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100119917

Question No : 4
Once the IP Office Server Edition is installed, which application must be used to install the required licenses for the system?

• A.Web Manager Admin Application
• B.Web Manager Application
• C.Manager Application
• D.System Status Application

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Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100164733 Page: 53

Question No : 5
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

• A.Advanced Small Community Networking
• B.IP500 IP Office Multi-Site Network
• C.IP500 Voice Networking Channels
• D.Preferred Edition C Messaging

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Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/101005793

Question No : 6
For trunks with a combo card, which two types of cards could be present? (Choose two.)

• A.BRI
• B.E&M
• C.SIP
• D.Analog
• E.PRI

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Answer:
Explanation:
References:
https://downloads.avaya.com/css/P8/documents/100075176

Question No : 7
On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number ISDN/PRI trunks that can be configured?

• A.6
• B.3
• C.4
• D.8

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Answer:

Question No : 8
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?

• A.Only CCR as it is not supported in 9.0 or higher.
• B.Only one-X Portal as it is supported in 9.0 or higher.
• C.All of them as 9.1 does not support any of the application.
• D.None, all applications can be upgraded to 9.0 or higher.

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Answer:
Explanation:
References: http://www.digitcom.ca/blog/Avaya-IP-Office-R9.1-The-IP-Office-is-All-Grown-Up.html

Question No : 9
Which application can be used to show available resources in an IP500 V2?

• A.DbgView
• B.IP Office Manager
• C.Monitor
• D.System Status Application

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Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100150298 Page: 9

Question No : 10
The modems in fax machines have trouble with VoIP.
Which protocol is used to overcome this problem.

• A.RTP Relay
• B.X509
• C.38
• D.RFC 7832

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Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100172137 Page: 8