Free Demo Questions

Test Online Free Avaya 78201X Exam Questions and Answers

Practice a live sample before buying full access. This page keeps the free 78201X question set organized by page so visitors and search engines can reach the canonical -questions.html URL directly.

Updated Feb 19, 2025 27 Questions 2 Pages

Get 78201X Full Access

Question 1 Selectable Answer

A customer with Server Edition has the capacity to register five consoles simultaneously,
and wants to increase it to seven.
Which action is needed to complete this increase?

A. Add a Preferred license.
B. Upgrade to Select Mode.
C. Add five receptionist licenses.
D. Upgrade to the latest software version.

Answer:

Question 2 Selectable Answer

A customer wants users to duplicate all of their Outlook contacts into the one-X Portal personal directory.
How would you recommend the users do this?

A. Inform the customer this is not recommended.
B. Import the Outlook contacts using a .csv format.
C. Add each Outlook contact individually into the personal directory.
D. Copy and paste all contacts from Outlook in their personal directory.

Answer:

Question 3 Selectable Answer

A customer has asked you to create a Hunt Group for the main incoming number. The Group has four members and is to be set to longest wait. The user’s extension should ring for 10 seconds before trying the next available person.
Which timer do you set with the parameter of 10 seconds?

A. No answer time for the Hunt group
B. No answer time for the User
C. Fall-back timer
D. The Hunt Group overflow timer

Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100119917

Question 4 Selectable Answer

Once the IP Office Server Edition is installed, which application must be used to install the required licenses for the system?

A. Web Manager Admin Application
B. Web Manager Application
C. Manager Application
D. System Status Application

Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100164733 Page: 53

Question 5 Selectable Answer

When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A. Advanced Small Community Networking
B. IP500 IP Office Multi-Site Network
C. IP500 Voice Networking Channels
D. Preferred Edition C Messaging

Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/101005793

Question 6 Selectable Answer

For trunks with a combo card, which two types of cards could be present? (Choose two.)

A. BRI
B. E&M
C. SIP
D. Analog
E. PRI

Answer:
Explanation:
References:
https://downloads.avaya.com/css/P8/documents/100075176

Question 7 Selectable Answer

On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number ISDN/PRI trunks that can be configured?

A. 6
B. 3
C. 4
D. 8

Answer:

Question 8 Selectable Answer

A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?

A. Only CCR as it is not supported in 9.0 or higher.
B. Only one-X Portal as it is supported in 9.0 or higher.
C. All of them as 9.1 does not support any of the application.
D. None, all applications can be upgraded to 9.0 or higher.

Answer:
Explanation:
References: http://www.digitcom.ca/blog/Avaya-IP-Office-R9.1-The-IP-Office-is-All-Grown-Up.html

Question 9 Selectable Answer

Which application can be used to show available resources in an IP500 V2?

A. DbgView
B. IP Office Manager
C. Monitor
D. System Status Application

Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100150298 Page: 9

Question 10 Selectable Answer

The modems in fax machines have trouble with VoIP.
Which protocol is used to overcome this problem.

A. RTP Relay
B. X509
C. 38
D. RFC 7832

Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100172137 Page: 8

Question 11 Selectable Answer

A customer has given six employees the ability to hot-desk for when they come into the office. When they log off, their calls will go to their voicemail boxes. Employees want to retrieve their voicemail while out of the office.
How should you set up DDI/DID to achieve this?

A. DDI/DID to their Login code
B. DDI/DID number to their Extension
C. DDI/DID to the short code feature “Voicemail Collect”
D. DDI/DID to a Voicemail module “Recording”

Answer:

Question 12 Selectable Answer

A customer wants all employees to be able to communicate seamlessly with each other and external parties. Some of their employees are often on the road, or off-site.
Which application could you recommend for these users?

A. Mobile Twinning
B. Avaya Communicator
C. Suggest the User divert their extension to their mobile
D. one-X Mobile Preferred

Answer:

Question 13 Selectable Answer

There are two applications where System Alarms can be viewed, but only one of the Applications has the ability to create notification of an alarm via email.
Which application has the ability to create notification of an alarm via email?

A. Manager Application
B. Monitor Application
C. System Status Application
D. Web Manager Application

Answer:

Question 14 Selectable Answer

Which tool can be used after the ignition process to help configure the System, Users, Group and Lines, in a step by step manner, for both IP500 V2 and Server Edition?

A. Management Tool
B. Configuration Tools
C. Configuration Wizard
D. Management Wizard

Answer:

Question 15 Selectable Answer

Where can additional IP Office Service User logins be setup?

A. the IP Office Manager Security Settings
B. the IP Office Manager Network Configuration
C. the IP Office Softphone Application
D. the IP Office System Monitor Application

Answer:
Explanation:
References: https://downloads.avaya.com/css/P8/documents/101005673 Page: 155-156, 174-175

Current Exam

78201X

Avaya
Avaya IP Office Platform Support Certified Exam

View Full 78201X Package