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Question No : 1
How do you model this requirement in the case life cycle?
A. Add a primary stage and add the rejection process to the stage.
B. Add an alternate stage and add the rejection process as an optional process to the stage.
C. Add an alternate stage and add the rejection process to the stage.
D. Add the rejection process to all the primary stages as an optional process.
Question No : 2
Which tool allows you to identify the section rule that contains the incorrect label?
A. Live UI
B. The Property Analyzer
C. The Tracer
D. The Clipboard tool
Question No : 3
Account Open, Link Savings, and Fund Account.
1. A customer can complete an Account Open case before completing a Fund Account case.
2. A customer must complete a Link Savings case before completing a Fund Account case.
Which configuration satisfies this requirement?
A. Configure the Account Opencase type to create a Fund Accountcase as a top-level case.
Configure the Account Opencase type to create a Link Savingscase as a child case.
B. Configure the Account Opencase type to create a Fund Accountcase as a childcase.
Configure the Fund Accountcase type to create a Link Savingscase as a top-level case.
C. Configure the Account Opencase type to create a Fund Accountcase as a top-level case.
Configure the Fund Accountcase type to create a Link Savingscase as achild case.
D. Configure the Account Opencase type to create the other cases as top-level cases.
Add a validate rule to the Account Opencase to require a resolved Link Savingscase before the Fund Account case can be resolved.
Question No : 4
Time-sensitive requests are prioritized as follows:
- Customers receive a replacement card the next day.
- Fulfillment requests are sent to a dedicated workbasket.
- Customers receive notification of the expected delivery date by email.
Which action for time-sensitive requests do you implement as an optional action?
A. Increase the urgency for time-sensitive requests.
B. Send the notification by email rather than letter.
C. Update the notification with the expected delivery date.
D. Route fulfillment requests to a dedicated workbasket.
Question No : 5
You create the work party for the auditor as an instance of which class?
Question No : 6
Which tool do you use to view the current contents of the data page?
A. The Tracer
B. The Data Explorer
C. The Clipboard tool
D. Live UI
Question No : 7
Which source option would you select for the data page?
B. Report definition
C. Data transform
Question No : 8
For which reason do you use a declare expression to calculate values?
A. To perform the calculation in a specific case stage
B. To perform the calculation when the user clicks a button
C. To perform the calculation when a form is submitted
D. To perform the calculation wherever a field is updated
Question No : 9
In which situation would you explore available API activities?
A. When automating case processing
B. When creating a new case type
C. When designing your data model
D. When debugging an application
Question No : 10
Match each debugging need with the appropriate Tracer feature.
Question No : 11
The SetValues data transforms set the properties PropA and PropB, asshown in the following table.
What is the value of PropA and PropB after the SetValues in MyCo-App-Data-A has been invoked?
A. PropA=1 and PropB=2
B. PropA=1 and PropB=4
C. PropA=3 and PropB=4
D. PropA=3 and PropB=2
Question No : 12
How do you set the value of the CustomerGrade property to Silver when a service request case is created?
A. Configure the CustomerGrade property with a default value.
B. Configure the pyDefault data transform to set the CustomerGrade property value.
C. Configure a declare expression to set the CustomerGrade property value.
D. Configure the first connector in the first flow rule to set the CustomerGrade property value.
Question No : 13
What type of property is used to capture the email addresses?
B. Value group
C. Value list
D. Page group
Question No : 14
Match each data page scope to its use case.