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Question No : 1
A. The file server is missing a voice file
B. The voice file name case on the file server is incorrect or the voice file format is incorrect
C. VP has failed
D. The voice file on the file server is incorrect
Question No : 2
Question No : 3
A. Check the destination device is available or not
B. The target agent phone is faulty
C. Track the call message and determine the cause of the failure
D. Check the target agent is free or not
E. Check the ICDComm's shared cache overflows on the host where the agent resides or not
Question No : 4
A. off off on on on on off
B. off on off off on on off
C. off off off on on off on
D. off off on on off on on
Question No : 5
A. Event handling
B. playback receiving number
C. Transfer the call
D. call release
Question No : 6
A. character variable
B. no return data, just write the statistics in the table
C. Java interface
D. cursor variable
Question No : 7
A. All fans from the full speed operation down to constant speed, there is no abnormal sound in the fan rotation, ventilation holes in the rear of the chassis have strong airflow. The running status of each fan module and power module is always on (green).
B. Check the status of the MM module: The ACT indicator of the primary MM module is on (green), the ALM indicator is OFF. The ACT indicator of the standby MM module flashes at a frequency of 0.5Hz (green).
C. Status indicators for all server blades and hard disk Active light flashes at a frequency of 1Hz (green).
D. The status indicators of all the switching modules are always on (green).
Question No : 8
Question No : 9
Question No : 10
Question No : 11
A. DIP switch dial up for "ON" on behalf of 0, dial down for "OFF" ob behalf of "1", from low to high from left to right (1-8).
B. DIP switch dial up for "ON" on behalf of 1, dial down for "OFF" ob behalf of "0", from low to high from left to right (1-8).
C. DIP switch 1-4 for the frame number.
D. The eighth digit of DIP switch indicates the device number.
E. The 5-7 digit of DIP switch indicates the device number.
Question No : 12
Question No : 13
A. The access code of the click-to-call skill queue configured in the "paramcode.js" file on the WECC server is inconsistent with the called number configured to access the click-to-call skill queue on the Web configuration station
B. Queue-side special routing access code configuration error
C. IP Gateway is not configured in the platform configuration
D. WEBM configuration error
E. Platform special routing access code configuration error
Question No : 14