- Reviews
Why Choose PassQuestion EXIN EX0-101 Exam Questions
Passquestion team uses professional knowledge and experience to provide EXIN Inc Certification EX0-101 Questions and Answers for people ready to participate in ITIL Foundation V 3.0 & ITIL Foundation exam. The accuracy rate of EX0-101 exam questions provided by Passquestion are very high and they can 100% guarantee you pass the EXIN EX0-101 exam successfully in the first attempt. Everyone can get EX0-101 pdf with free test engine to study. PassQuestion can promise you always have the latest version for your EXIN EX0-101 test preparation and get your EXIN Inc Certification certification easily.
EX0-101 Frequently Asked Questions
Q1: Can I use EX0-101 exam Q&As in my phone?
Yes, PassQuestion provides EXIN Inc Certification EX0-101 pdf Q&As which you can download to study on your computer or mobile device, we also provide EX0-101 pdf free demo which from the full version to check its quality before purchasing.
Q2: What are the formats of your EXIN EX0-101 exam questions?
PassQuestion provides EXIN EX0-101 exam questions with pdf format and software format, pdf version can be downloaded directly from your member center.Software will be sent to your email.
Q3: How can I download my EX0-101 practice test questions after purchasing?
You can download the EX0-101 pdf directly from your member center, our colleague will send the software to your email in attachment or a download link.You need to download the link in a week, it will be automatically invalid after a week.
Q4: How long can I get my EXIN Inc Certification EX0-101 questions and answers after purchasing?
You can download the EX0-101 pdf directly after your purchase and we will send the software to your email in 10 minutes in our working time and no less than 12 hours in our off time.
Working Time:
GMT+8: Monday- Saturday 8:00 AM-18:00 PM
GMT: Monday- Saturday 0:00 AM-10:00 AM
Q5: Can I pass my test with your EXIN Inc Certification EX0-101 practice questions only?
Sure! All of PassQuestion EXIN Inc Certification EX0-101 practice questions come from real test. If you can practice well and get a good score in our practice Q&As, we ensure you can pass your ITIL Foundation V 3.0 & ITIL Foundation exam easily.
Q6: How can I know my EX0-101 updated?
You can check the number of questions, if it is changed,that means we have updated this exam ,you can contact us anytime to ask for an free update. our sales email : [email protected]
Q7: What is your refund process if I fail EXIN EX0-101 test?
If you fail your EX0-101 test in 60 days by studying our study material, just scan your score report and send to us in attchment,when we check, we will give you full refund.
Q8. What other payment menthod can I use except Paypal?
If your country don't support Paypal, we offer another Payment method Western Union,it is also safe and fast. Pls contact us for the details, we will send it to your email.
Question No : 1
A. Value on investment (VOI) and return on investment (ROI)
B. Customer and user satisfaction
C. Service requirements and warranty
D. Resources and capabilities
Question No : 2
A. Ensuring that information in the service catalogue is accurate
B. Ensuring that service level agreements are maintained
C. Ensuring that information in the service catalogue is consistent with information in the service portfolio
D. Ensuring that all operational services are recorded in the service catalogue
Question No : 3
A. The cost of the service is designed, predicted and validated
B. Measures for optimization are identified
C. Service value is modeled
D. Service value is visible to customers
Question No : 4
A. A set of specialized organizational capabilities for providing value to customers in the form of services
B. A group of interacting, interrelated, or independent components that form a unified whole, operating together for a common purpose
C. The management of functions within an organization to perform certain activities
D. Units of organizations with roles to perform certain activities
Question No : 5
A. A request from a user for information, advice or for a standard change
B. Anything that the customer wants and is prepared to pay for
C. Any request or demand that is entered by a user via a self-help web-based interface
D. Any request for change (RFC) that is low-risk and which can be approved by the change manager without a change advisory board (CAB) meeting
Question No : 6
A. Definitive media library (DML)
B. Configuration management system (CMS)
C. Statement of requirements (SOR)
D. Standard operating procedures (SOP)
Question No : 7
A. To prevent problems and resultant incidents
B. To manage problems throughout their lifecycle
C. To restore service to a user
D. To eliminate recurring incidents
Question No : 8
A. To decide how IT will engage with suppliers during the service lifecycle
B. To proactively prevent all outages to IT services
C. To design and build processes that will meet business needs
D. To deliver and manage IT services at agreed levels to business users and customers
Question No : 9
A. Any change of state that has significance for the management of a configuration item (CI) or IT service
B. An unplanned interruption to an IT service or a reduction in the quality of an IT service
C. The unknown cause of one or more incidents that have an impact on an IT service
D. Reducing or eliminating the cause of an incident or problem
Question No : 10
A. To decide how IT will engage with suppliers during the service lifecycle
B. To proactively prevent all outages to IT services
C. To design and build processes which will meet business needs
D. To deliver and manage IT services at agreed levels to business users and customers
Question No : 11
A. Service design: Design the processes
B. Service strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management
Question No : 12
A. People, process, partners, performance
B. Performance, process, products, plans
C. People, process, products, partners
D. People, products, plans, partners
Question No : 13
A. Service strategy
B. Service design
C. Service transition
D. Service operation
Question No : 14
A. Request fulfillment
B. Service portfolio management
C. Service desk
D. IT finance
Question No : 15
A. Knowledge management
B. Release and deployment management
C. Service asset and configuration management
D. Service level management