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Question No : 1
A. increases first-call resolution percentage
B. lengthens average call handling time
C. drives in-person sales
D. shortens average wait time
E. improves customer satisfaction rating
F. increases time to resolution
Question No : 2
How does this differ from cloud-connected audio?
A. Customers connect via a VPN.
B. Customers connect with Cisco Unified Communications Manager.
C. Customers connect through a direct IP connection.
D. Customers connect via a media gateway.
Question No : 3
A. simplifies deployment
B. drives usage and adoption
C. promotes virtualization
D. reduces corporate bandwidth usage
Question No : 4
A. Update user accounts.
B. Deactivate user accounts.
C. Delete users.
D. Add users.
Question No : 5
A. The data is typically rerouted over the private network.
B. Data from the WebEx node is sent to SIP.
C. The client tries to reconnect to the same collaboration bridge.
D. ASR will condense the information into one outbound stream.
Question No : 6
A. The host must pass the ball.
B. The user must connect to the VGA cable to become the active presenter.
C. Only the host can share data.
D. TelePresence is an audio-only platform and data cannot be shared.
Question No : 7
A. Up to 250 callers
B. Up to 500 callers
C. Up to 700 callers
D. Up to 1000 callers
Question No : 8
A. customers who do not need to join a meeting via their mobile device
B. customers who have more than 500 VoIP users
C. customers using meeting spaces
D. customers who need an integrated audio feature such as active speaker or hybrid VoIP
Question No : 9
A. common usage reports
B. IM reports
C. Enterprise Edition reports
D. IM activity reports
Question No : 10
D. Integrated Windows Authentication
Question No : 11
A. Twonodes, each with a capacity of 1200 G.711 ports
B. Threenodes, each with a capacity of 1200 G.711 ports
C. Onenode with a capacity of 2400 G.711 ports
D. Onenode with a capacity of 1200 G.711 ports
Question No : 12
Question No : 13
A. forgetting your login password
B. installing your WebEx client
C. troubleshooting UI configuration issues
D. new account request
Question No : 14
A. Screenshot captures are not supported in group, third-party, or web IM sessions.
B. Screen captures and file transfers can be done at any time throughout the web IM session.
C. Screen captures need to be done by a third party.
D. Only administration has the rights to capture screenshots.
Question No : 15
C. solution components
D. meeting clients