M9520-233 Questions And Answers
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Exam Name: IBM Social Business Solution Sales Mastery Test v1
Updated: 2020-09-30
Q & A: 61
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Question No : 1
An organization is interested in IBM Cognos Business Intelligence, but they say they already have many business intelligence and reporting systems in place.
What is the best way for the sales representative to respond?
A. Cognos allows organizations to select the appropriate roles that match their user behaviors.
B. Cognos solutions are designed with the business user in mind, freeing up IT resources and promoting self service.
C. The Cognos Workforce Performance solution is tailored to the specific needs of HR, without requiring IT to create these reports.
D. Cognos was designed to take information from multiple applications and pull it together into a single platform.
What is the best way for the sales representative to respond?
A. Cognos allows organizations to select the appropriate roles that match their user behaviors.
B. Cognos solutions are designed with the business user in mind, freeing up IT resources and promoting self service.
C. The Cognos Workforce Performance solution is tailored to the specific needs of HR, without requiring IT to create these reports.
D. Cognos was designed to take information from multiple applications and pull it together into a single platform.
Answer: B
Question No : 2
How are people currently operating as we become a smarter planet?
A. Educated, aware and virtualized.
B. Instrumented, intelligent and interconnected.
C. Integrated aligned and virtualized.
D. Segmented, networked and simplified.
A. Educated, aware and virtualized.
B. Instrumented, intelligent and interconnected.
C. Integrated aligned and virtualized.
D. Segmented, networked and simplified.
Answer: B
Question No : 3
Online awareness allows place members to see when other members are online.
Which of the following products will enable online awareness in Lotus Quickr Places?
A. Lotus Connections
B. Lotus Sametime
C. LotusLive Meetings
D. IBM WebSphere Portal
Which of the following products will enable online awareness in Lotus Quickr Places?
A. Lotus Connections
B. Lotus Sametime
C. LotusLive Meetings
D. IBM WebSphere Portal
Answer: B
Question No : 4
What capabilities are available out of the box with the IBM Customer Experience Suite?
A. Social integration with Lotus Connections, analytics with Core Metrics, WebTrends, Unica and Omniture, improved self service
B. Lotus Forms Product
C. Business Integration & Predictive Analytics
D. Websphere Commerce Suite
A. Social integration with Lotus Connections, analytics with Core Metrics, WebTrends, Unica and Omniture, improved self service
B. Lotus Forms Product
C. Business Integration & Predictive Analytics
D. Websphere Commerce Suite
Answer: A
Question No : 5
Which feature of IBM Cognos Business Intelligence is designed to meet the specific demands of business analysts?
A. Data exploration for multiple dimensions and hierarchies.
B. Simplified ad hoc reporting.
C. Portal integration.
D. Go! Search
A. Data exploration for multiple dimensions and hierarchies.
B. Simplified ad hoc reporting.
C. Portal integration.
D. Go! Search
Answer: A
Question No : 6
What products and/or technologies incorporate ECM content in social and collaborative team
A. IBM Content Manager Collaboration Edition.
B. IBM FileNet Content Manager Collaboration Edition.
C. IBM Lotus Connections integrated w/IBM FileNet Content Manager or IBM Content Manager.
D. All of the above.
A. IBM Content Manager Collaboration Edition.
B. IBM FileNet Content Manager Collaboration Edition.
C. IBM Lotus Connections integrated w/IBM FileNet Content Manager or IBM Content Manager.
D. All of the above.
Answer: A
Question No : 7
Discussion Forums in Connections 3 can be created where?
A. In your own Profile.
B. Only in Communities.
C. As part of an Activity.
D. Standalone and inside Communities.
A. In your own Profile.
B. Only in Communities.
C. As part of an Activity.
D. Standalone and inside Communities.
Answer: C
Question No : 8
What did the 2010 IBM Global CEO Study reveal as the three differentiators of High Performing Companies?
A. CEOs that blog, large scale company use of public social networks, great advertising campaigns.
B. Active customer facing forums, moderated comments to ensure good behavior in the community and product review video sharing.
C. Embody creative leadership, build operating dexterity, reinvent customer relationships.
D. Instant messaging available from the home page, analytics to determine sentiment trends, rich mobile applications.
A. CEOs that blog, large scale company use of public social networks, great advertising campaigns.
B. Active customer facing forums, moderated comments to ensure good behavior in the community and product review video sharing.
C. Embody creative leadership, build operating dexterity, reinvent customer relationships.
D. Instant messaging available from the home page, analytics to determine sentiment trends, rich mobile applications.
Answer: C
Question No : 9
What is a documented benefit of a personalized web experience?
A. Lower initial cost to develop.
B. Increased conversion rate, increased engagement, broader audience.
C. Decreased complexity for users.
D. Increased viewership driven by product giveaways.
A. Lower initial cost to develop.
B. Increased conversion rate, increased engagement, broader audience.
C. Decreased complexity for users.
D. Increased viewership driven by product giveaways.
Answer: B
Question No : 10
Which Connections service allows distributed teams to complete projects on time and meet goals?
A. Bookmarks
B. Activities
C. Profiles
D. Blogs
A. Bookmarks
B. Activities
C. Profiles
D. Blogs
Answer: B
Question No : 11
Companies may use social business to drive enhanced value in which of the following areas?
A. Quick, collaborative feedback from subject matter experts in their field.
B. To launch a global brand quickly
C. Enter new markets.
D. All of the above.
A. Quick, collaborative feedback from subject matter experts in their field.
B. To launch a global brand quickly
C. Enter new markets.
D. All of the above.
Answer: A
Question No : 12
A social business is ______.
A. exciting, territorial and aggressive
B. educational, tenacious and negotiable
C. engaged, transparent and nimble
D. exclusive, technical and networked
A. exciting, territorial and aggressive
B. educational, tenacious and negotiable
C. engaged, transparent and nimble
D. exclusive, technical and networked
Answer: C