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Question No : 1
A. It can process encrypted messages.
B. It can process digitally signed messages.
C. It supports POP3 and IMAP protocols only.
D. It does not support embedded attachments.
Question No : 2
A. To create configuration items (CI) from Actual CIs
B. To create Actual CIs from CIs
C. To enable CIs to be used in the Change Management process
D. To enable Actual CIs to be used in the Change Management process
Question No : 3
A. Full Edition
B. Entry Edition
C. Everyplace Edition
D. Service Provider Edition
Question No : 4
Question No : 5
E. Service Request
F. Configuration Item
Question No : 6
A. Request a New Service - Request a new asset or service
B. Create Request- Description and details of the new request
C. Report an Issue - Create a new service request to report an issue
D. Frequent Request- Easy access to the services most often requested
Question No : 7
What setting(s) need to be configured?
A. In the Logging application, select Action> Manage Appenders, add a new row, fill in File Name, File Size, and Index.
B. In the System Properties application, select Action > Manage Logging, add a new row, fill in File Name, File Size, and Index.
C. In the Logging application, select Action > Manage Appenders, select Polling, fill in File Name, File Size, and Backup Index to 24.
D. In the System Properties application, select Action > Manage Appenders, schedule to run every 24 hours, fill in File Name, and File Size.
Question No : 8
B. Report an Issue
C. Service Request
D. Self Service Center
Question No : 9
A. A Catalog Order record
B. A Purchase Order record
C. A Service Request record
D. A Purchase Request record
Question No : 10
C. Message ID
E. Person Group
F. Expiration Date
Question No : 11
A. Order offerings
B. Create solutions
C. Configure the system
D. Submit service requests
E. Promote configuration items
Question No : 12
A. Assign Labor
B. Apply Solution
C. Apply Security
D. Assign Vendor
E. Assign Material
Question No : 13
Question No : 14
A. To apply SCCD fix packs
B. To generate SCCD EAR files
C. To provide a SCCD runtime environment
D. To customize Maximo Business Object Java code
Question No : 15
What are three types of objects allowed as recipients? (Choose three.)
C. Ticket Owners
D. Person Groups
E. E-mail Address
F. Security Groups