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Question No : 1
Which tool manages IIS certificates on the CCE servers?

A.System CLI
B.Keytool
C.SSLUtil
D.OPENSSL

Answer:

Question No : 2
Where are external voice DNs sourced from in a CCE Dial Plan?

A.VGW
B.CUCM
C.CVP
D.CUBE

Answer:

Question No : 3
Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)
A. If ICM Logger side A fails, router side B cannot send historical info to ICM Logger side A and is limited to ICM Logger side B.
B. If the private LAN fails, the Peripheral Gateways are used to help determine the active call router side of the duplex pair.
C. If ICM Logger side A fails, the impact of call processing is limited to ICM call router side A.
D. If one ICM call router of a duplex pair of Cisco Unified ICM call routers fails, the surviving ICM call router recognizes the failure when it receives no response to heartbeats over the private LAN.
E. There is no impact on call processing during a Cisco Unified ICM Logger failure.
F. During Cisco Unified ICM call router failover processing, calls in progress in Cisco Unified Customer Voice Portal are disconnected, but all new calls are processed successfully.

Answer:A,C,D

Question No : 4
What are the Active and Configured CUIC Users for the 2K deployment model?

A.100/600
B.200/400
C.200/800
D.200/1200

Answer:

Question No : 5
What defines the DialPlan on a Cisco Voice Gateway/CUBE?

A.ATR
B.voice-class
C.Voip voice
D.Dial-Peers

Answer:

Question No : 6
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)

A.Creates the CUCM Peripheral Gateway (PG) with the CUCM PI
B.Creates just VRU PG; VRU PIMs need to be added manually.
C.Creates the Media Routing PG (MR PG) with three MR PIMs.
D.Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE P
E.Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE P

Answer:

Question No : 7
How is a call assigned to a call type in the PCCE system?

A.when the call terminates, and data is written to the Cisco TCD table
B.when the call is first post-routed from Cisco Unified Customer Voice Portal
C.when the call is routed to an agent
D.when a call-routing script hits the first Queue to Skill Group node

Answer:

Question No : 8
What is the URL for the VOS O/S admin page?

A.https://<FQDN>:8443/cmplatform
B.https://<FQDN>:8443/osadmin
C.https://<FQDN>:8443/vosplatform
D.https://<FODN>:80/cmplatform

Answer:

Question No : 9
Which service is used to provide authorization between the Identity Provider (IdP) and application?

A.SAML
B.OAuthv2
C.Active Directory Federation Services (ADFS)
D.Identity Service (IdS)

Answer:

Question No : 10
Which type of machine will run an automated deferred sync job?

A.Principal AW machine
B.AW client machine
C.Secondary AW machine
D.AW/HDS machine

Answer:

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